Learner engagement determines how effective any learning experience is. The best design means nothing without the learners' attention and active participation. But how can learning businesses foster engagement?

In this one-hour session, we’ll define the cognitive, emotional, and behavioral dimensions of engagement and talk about techniques to foster engagement along all three dimensions before, during, and after learners interact with your continuing education and professional development programs. You'll gain ideas for activities and approaches to use to foster engagement as you promote your offerings; as you design, develop, and deliver them; and as you work to support ongoing learning and retain those individuals as customers.

Jeff Cobb and Celisa Steele, co-founders of Tagoras and Leading Learning, lead this session, sponsored by BenchPrep. Drawing on her experience with a range of organizations, Claudine Townley, director of customer success at BenchPrep, adds her perspective on what works to engage learners.